Employment

What are we looking for?

County & Provider Relations Coordinator (CPRC)

MUST RESIDE IN THE STATE OF PENNSYLVANIA

THIS IS A REMOTE POSITION, WITH REGULAR WEEKLY TRAVEL AND REQUIREMENT TO REPORT TO THE OFFICE, LOCATED IN STATE COLLEGE, AS REQUESTED BY MANAGEMENT.

REGION COVERAGE INCLUDES: SCHUYLKILL, COLUMBIA, MONTOUR, SNYDER, UNION, NORTHUMBERLAND, CENTRE, GREENE, HUNTINGDON, MIFFLIN & JUNIATA COUNTIES.

Under the Direction of the Director of Network Oversight, the County & Provider Relations Coordinator (CPRC) will ensure the network will be member-focused to include special populations and provides a high-quality, cost-effective continuum of care. The CPRC will assist the Director of Network Oversight with monitoring and enhancing a recovery-focused, culturally competent, and stable network. This will be accomplished by predicting and responding to emergent, urgent, and ongoing network needs through collaboration with the BHARP committees. The CPRC will meet with providers, base service units, county personnel, families, and other system stakeholders to analyze service utilization, outcomes, and data. The CPRC will build a collaborative relationship with providers and the Behavioral Health Managed Care Organization (BHMCO) which is vital and will lead the way to creating meaningful outcomes that promote the health and well-being of our members.

Essential Requirements:

• Bachelor’s degree in behavioral health, social science, or healthcare, preferred.
• Three years of experience in a behavioral health or related setting.
• Proficient knowledge of software applications including Microsoft Office Suite.
• Satisfactory child abuse and FBI fingerprinting clearances.
• Advanced knowledge of the public mental health, intellectual and developmental disabilities, and drug and alcohol systems in PA.

Essential Behavioral Competencies:

• Teamwork & collaboration.
• Attention to detail.
• Approach to thinking.
• Drive for results.
• Business perspective.
• Conceptual thinking.

Essential Functions:

1. Demonstrate a highly comprehensive understanding of the behavioral health system in the assigned region.
2. Develop a productive relationship with county leadership, provide analysis of each assigned region’s service array, assist in service review, and support program development.
3. Develop awareness of service gaps, capacity issues as well as BHMCO and provider performance issues and identify effectiveness of services in the assigned region.
4. Management of provider complaints, provider reimbursement, and interface with BHMCO and other partners to achieve timely and efficient resolution.
5. Maintain provider directory in assigned region to support outreach and special projects.
6. Participate in assigned Network Monitoring and oversite activities that include, new provider orientation, levels of care reviews, and exit interviews.
7. Participate in and independently manage all initiatives in specialty areas including but not limited to reinvestment projects, BHARP workgroups, committees, and development of supplemental services within the assigned region.
8. Attend meetings sponsored by the BHMCO, DHS, county, provider network, etc., including but not limited to, provider meetings, specific levels of care meetings, family and person served advisory panels, and the Consumer Family Satisfaction Team meeting, county sponsored advisory and provider network meetings to monitor feedback from various stakeholders.
9. Prepare reports as assigned by Director of Network Oversight, Chief Executive Officer, Chief Operations Officer, and those requested by the Network Committee.
10. Problem solve requests made by persons served or other interested parties for obtaining behavioral health services or rectifying issues with providers.
11. Identify data points and provide data analysis that can assist either counties or providers in examining service delivery best practice.
12. Conduct other duties as assigned by the Director of Network Oversight and/or BHARP Leadership.

What Makes BHARP so great?

BHARP is more than just a job, we are a mission. When you join BHARP you are part of something bigger which drives real healthcare improvements across Pennsylvania. Along with caring for Pennsylvania, we care for our employees. We offer a variety of benefits including:

• Generous Starting Benefit Time including:
  • 4 Floating Holidays
  • 11 paid holidays
  • 5 Personal Days
  • 12 Sick Days
  • 15 Vacation Days (with the opportunity for more as you stay with us)

• Dental, Vision, Life Insurance, and Short-Term Disability – Fully Employer Paid
• Opportunity to buy up on employee life insurance and short-term disability.
• Excellent Health Insurance
• 401K Plan with a match up to 5%
• So much more!

If you are interested in applying for this position, please email your resume and cover letter to theruraldifference@bharp.org.

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What are we looking for?

Chief Operating Officer (COO)

MUST RESIDE IN THE STATE OF PENNSYLVANIA

THIS IS AN IN-OFFICE POSITION WITH THE REQUIREMENT TO WORK IN AN OFFICE SETTING MONDAY THROUGH FRIDAY.

The Chief Operating Officer (COO) collaborates with the Chief Executive Officer (CEO) in setting and driving organizational vision, operations strategy, and manages infrastructure that promotes the advancement of the BHARP Board of Director’s goals. The ideal candidate MUST have a comprehensive understanding of the behavioral health system to include understanding the Mental Health (MH)/Intellectual Disability (ID) and Substance Use Disorder (SUD) services across the continuum of care and prior experience working in a managed care system or environment. The COO, in collaboration with the CEO, will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization. The ideal candidate will have a strong background in healthcare management, strategic planning, and operational leadership.

Type: Full Time
Location: State College, Pennsylvania
Pay: Based on relevant experience
FLSA: Exempt
Position reports to: CEO

Essential Requirements:

• Master’s degree in human services or a business-related field. A combination of related education and experience can be substituted for a master’s degree.
• Four years of progressive management experience in behavioral health, including budget, contracting and service system oversight responsibilities.
• Advanced knowledge of software applications including Microsoft Office Suite.
• Satisfactory child abuse and FBI fingerprinting clearances.
• Advanced knowledge of the public mental health, intellectual and developmental disabilities, and drug and alcohol systems in PA.
• Experience and knowledge of state regulations that govern the HealthChoices Managed Medicaid Program.

Essential Behavioral Competencies:

• Teamwork & collaboration.
• Attention to detail.
• Approach to thinking.
• Drive for results.
• Business perspective.
• Conceptual thinking.
• People Development.

Essential Functions:

1. Ensure the proper, effective, and efficient operations of the company.
2. Partner with the Operations team to evaluate business policies and practice
3. Support and advise the CEO in financial decision-making to include directing the budget process with the CEO.
4. Organize and follow through with pertinent meetings and reports as determined by the CEO and the Board of Directors.
5. Collaborate with the CEO to formulate and advance new and existing projects and programs.
6. Develops action steps to achieve the strategic objectives established by leadership and the Board of Directors.
7. Responsible for ensuring that the assigned BHARP Committees operate in an efficient and effective manner.
8. Ensure staff are adequately trained and supervised in conducting the HealthChoices monitoring function
9. Interact with staff, BH-MCO, state and county officials, and other stakeholders as necessary to ensure a collaborative working relationship. This includes email correspondence and New Member Orientation, Etc.
10. Set goals for each department and ensure follow through in a timely manner.
11. Direct and oversee implementation of policy and procedure for BHARP to ensure the directives from the Board of Directors are followed.
12. Fulfill all responsibilities of the CEO in their absence.
13. Other duties as assigned by the CEO.

What Makes BHARP so great?

BHARP is more than just a job, we are a mission. When you join BHARP you are part of something bigger which drives real healthcare improvements across Pennsylvania. Along with caring for Pennsylvania, we care for our employees. We offer a variety of benefits including:

• Generous Starting Benefit Time including:
  • 4 Floating Holidays
  • 11 paid holidays
  • 5 Personal Days
  • 12 Sick Days
  • 15 Vacation Days (with the opportunity for more as you stay with us)

• Dental, Vision, Life Insurance, and Short-Term Disability – Fully Employer Paid
• Opportunity to buy up on employee life insurance and short-term disability.
• Excellent Health Insurance
• 401K Plan with a match up to 5%
• So much more!

If you are interested in applying for this position, please email your resume and cover letter to theruraldifference@bharp.org.

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