What is BHARP?

The Behavioral Health Alliance of Rural Pennsylvania (BHARP) is a nonprofit, organized to support the implementation of the HealthChoices, Pennsylvania’s managed care program for Medical Assistance recipients, in 24 rural Pennsylvania counties. The 24 counties include: Bradford, Sullivan, Cameron, Elk, Centre, Clarion, Clearfield, Jefferson, Columbia, Montour, Snyder, Union, Forest, Warren, Greene, Huntingdon, Mifflin, Juniata, McKean, Northumberland, Potter, Schuylkill, Tioga, and Wayne County. The organization is comprised of mental health and substance use disorder administrators from the member counties and is staffed by experienced, dedicated, and talented individuals. BHARP’s vision is to ensure that all individuals receiving behavioral health services in the BHARP region have access to a comprehensive array of high quality, cost effective, community based, and recovery-oriented services that maximize their potential for recovery.

A map of all BHARP serviced counties

Equal Opportunity Employer

BHARP is an equal opportunity employer. Employment decisions are based on individual qualifications, skills, and performance, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

What makes BHARP so great?

BHARP is more than just a job, we are a mission.  When you join BHARP you are part of something bigger which drives real healthcare improvements across Pennsylvania.  Along with caring for Pennsylvania, we care for our employees.  We offer a variety of benefits including:

  • Generous Starting Benefit Time including:
    • 4 Floating Holidays
    • 11 paid holidays
    • 5 Personal Days
    • 12 Sick Days
    • 15 Vacation Days (with the opportunity for more as you stay with us)
  • Dental, Vision, Life Insurance, and Short-Term Disability – Fully Employer Paid
  • Opportunity to buy up on employee life insurance and short-term disability.
  • Excellent Health Insurance
  • 401K Plan with a match up to 5%
  • So much more!

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BHARP is seeking a strategic, detail-oriented Director of Quality to lead and advance our HealthChoices Behavioral Health quality improvement initiatives. Under the direction of the Chief Operating Officer (COO), the Director of Quality will ensure compliance with all quality-related functions identified in the HealthChoices Program Standards and Requirements (PS&R) including care management, utilization review, consumer/family satisfaction team, member services, quality special projects, Special Payment Arrangements (SPAs), Value Based Payment Arrangements (VBPs), Community Based Care Management (CBCM), and clinical programs.  Additionally, the Director of Quality will oversee and supervise the development and implementation of quality team initiatives in cooperation with other BHARP and Behavioral Health Managed Care Organization (BH-MCO) staff. Represent BHARP and member counties interests as they relate to various quality improvement activities in all interactions with the BH-MCO and Department of Human Services (DHS). Will lead the development and monitoring of strategic plans and oversee the BHARP quality department-wide reporting and planning efforts.  Ensure quality reports and analysis are integrated into the decision support process for all BHARP committees.

Key Responsibilities

  • Supervise all quality department staff, assigning duties in line with each employee’s area of responsibility.
  • Lead, monitor, and support development and implementation of BHARP specific and individualized Continuous Quality Improvement (CQI) strategies in collaboration with BHARP member counties and the BHMCO.
  • Direct and oversee gathering of qualitative and quantitative data, oversee analysis on how quality management initiatives impact HealthChoices members and contract performance, and oversee action plan development.
  • Create a quality report for BHARP and OMHSAS monitoring.
  • Assign and direct quality department staff activities including participation in OMHSAS quality meetings, monitoring of quality site visits performed by the BH-MCO, oversite of care management and utilization review reviewed by the BH-MCO, C/FST and Stakeholder Engagement initiatives, quality improvement, PS&R compliance, quality special projects, SPAs, VBPs, CBCM, etc.
  • Lead the Quality Committee including support for committee co-chairs.
  • Lead interface with DHS representing the BHARP Quality Department.
  • Oversee quality-related reporting compliance with state, BHARP board, and member county directives.
  • Monitor quality concerns from counties and/or HealthChoices members and facilitate collaboration with other BHARP staff and the BH-MCO for response based on data and member interface.
  • Support the BHARP quality team and member counties in identifying quality indicators.
  • Facilitate collaboration in producing outcomes for BHARP inter-department integration and initiatives.
  • Oversee and direct quality team analysis in collaboration with the BHAPR Data Analyst, of the BH-MCO data on national benchmarks for current and proposed quality initiatives.
  • Promote adherence to the Quality Guiding Principles, Mission, and Philosophy.
  • Other duties as assigned by the Chief Operating Officer and/or Chief Executive Officer.

What we’re looking for:

  • Graduate degree in a human service-related field
  • Three years progressive management experience in behavioral health
  • Experience in managing a public behavioral health system program preferred
  • Experience in managing a public behavioral health system program preferred
  • Managed care experience preferred
  • Experience with Pennsylvania’s Program Standards & Requirements preferred
  • Excellent communication and customer service abilities
  • Highly organized, detail-focused, and resourceful
  • Persuasive and credible leadership style
  • Combination of related education and experience may be substituted for any of the above minimum requirements

Additional Requirements

  • Valid Pennsylvania driver’s license and access to transportation
  • Clearances: Child Abuse History, Criminal Record Check, DVM Record Check, FBI fingerprinting
  • Medicaid exclusion check
  • Immigration and naturalization (I-9) clearance
  • Knowledge of current best practices in behavioral health services for children and adults
  • Knowledge of the Commonwealth’s approved Medical Necessity Criteria for the HealthChoices Program
  • Knowledge of community resources
  • Functional knowledge of software applications including Microsoft Office Suite, electronic health records (Psych Consult preferred)

Cover letter and resume may be submitted to theruraldifference@bharp.org